Here is the content of training system and report scope of Shanghai Security Company. It’s necessary for every security guard to learn about these contents.
I. Shanghai Security Company System Training
1. Basic training
To enhance the capacity of security guards, a security company needs to develop reasonable training courses. A professional security company in Shanghai would generally conduct physical training, security managerial expertise training, fire prevention and anti-theft training, etc. once a week in the early stage but once or twice a month in a later stage when frequent training is not needed.
2. Knowing the rule of reward and penalty
To standardize the behaviors of security guards, a security company needs to develop clear incentive measures so that security guards know what they should do and what not. In service period, a security guard may get material incentives if he/she complies with relevant regulations and makes outstanding achievements, while if he/she fails to abide by work system and standards or makes mistakes on guard, he/she will be given relative punishment or be dismissed if he/she refuses to correct errors despite repeated education.
3. Knowing the rule of asking for leave
A real reason is needed for leave. Nobody can leave without any reason. If a leave is urgently required, it must be submitted one day in advance, so that the company can reasonably arrange other staffs for the job vacancy.
II. Shanghai Security Company’s Training in Report Scope:
1. Keeping proper record
All kinds of security guards assume a similar job responsibility that is to provide security service for the service object. Therefore, a security guard should keep proper record on duty when meeting strangers or customers, in addition to basic inspection, to facilitate later review.
2. Indentifying the content of report
In the event of an insoluble problem, if it needs to be reported, attention should be paid to description, which shall be concise, easy to understand, not ambiguous and vague. An incident report shall include the place and details of the incident and the name and identity of the person involved, in a simple manner.
3. Knowing reporting procedures
To submit a report, a security guard needs to go through a series of processes which are different in every security company in Shanghai. However, objectively speaking, the simpler the reporting processes are, the more convenient they will be.
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